UbiKann

I’ve been conversing with Google on getting my Time Zone changed from the default ‘Pacific Time’ (GMT-08:00), which is not very handy when you live in Europe like some of us

Please note that if your Analytics account is not linked to an AdWords account, you’ll be able to set your timezone preference from the Main Website Profile Information section of your Profile Settings page. By default, all accounts are set to use Pacific Time.

Further down the email from Google Support states that :

If your Analytics account is linked to a Google AdWords account, your time zone will be automatically set to your AdWords preference and you will not see the time zone feature in your Analytics account. This ensures accurate reporting on your AdWords campaigns. To learn how to set the timezone in your AdWords account, please read
http://adwords.google.com/support/bin/answer.py?answer=35211 in the AdWords help center.

However I tried both suggestions and neither provided me with any way of changing it. I have an Adwords account but had never got round to activating it. I didn’t like the idea that the I would be advertising for anything/anybody. Especially not without any assurance that it wasn’t a scam, or shabby products I don’t believe in and definitely wouldn’t want to endorse in any way.

As you can see here the Google Analytics Account Settings page doesn’t allow me to change the time zone :

And finally here you can see that my AdWords account does not let me modify a thing either, with regards to the time zone :

So I got back to Google to explain this and well, it seems that you can’t change it, so all of my analytics data is pretty difficult to read at the moment. I’m getting the impression that people start looking at my pages from Europe at about 1 o’clock in the morning. I must appeal to the insomniacs among us !

Please note that though you have not activated your AdWords account, your AdWords and Analytics accounts are already linked. Once you have linked your AdWords and Analytics accounts, the time zone that is set in the AdWords account is automatically set for the Analytics account. This is done to ensure that data is reported accurately for your AdWords campaigns being tracked in Analytics. Therefore John, you may not be able to change the time-zone for your Analytics account.

We apologize for any confusion you may have experienced.

So I am basically stuck with this and never specifically asked for the time zone to be “Pacific Time” (GMT-08:00). There was no warning about the fact that you cannot change this nor that it would then stop me from changing my Analytics time zone settings ! Since I’m not even using AdWords I have now gained a greater distaste for it than before !

So if anybody knows what I can do about changing the time zone on my Google Analytics account I would really appreciate a heads up on what I need to do !

I just wrote to Google, asking them if cancelling the AdWords account, will get rid of the problem…

I must say that the Google Analytics system is really good although not being to change the time zone is a real pain and something that one of the lead programmers obviously forgot to integrate as an option between the two systems. Maybe the linking up with AdWords has caused this issue but regardless of the blame it is a problem that needs to dealt with.

So if you are thinking of using Google Analytics which is really useful, then do remember that your initial Time Zone setting is important !